CONDITIONS OF OUR SERVICES At the time of making your appointment, you are requested to inform us if there is any medical condition, allergy or injury, which may affect the service you want. It is important to arrive 5 or 10 minutes before your appointment. Arriving late will simply limit the time of your treatment. Your treatment will end on time so that the next guest will not be delayed, and the full value of your treatment will be applied
CANCELLATIONS We recommend that you reconfirm your appointment in advance. But in case you need to change the time of your reservation or cancel it we ask you to communicate with us with 24 hours in advance.
PAYMENTS We accept payments: Cash – in USD and Mex Peso and Credit cards – VISA, MasterCard, Discover and American Express.
What amenities are available? Our Hamam Steam room, and dry sauna are our main amenity for guest use. We provide 100% Natural Turkish Cotton Peshtemal Towel, Turkish robes, slippers, and guest electronic lockers for personal items. We do not have a pool or public Jacuzzi.
Am I eligible to use the Hamam Steam Room? Use of the Hamam Steam Room is at the discretion of each of our guests. High temperatures may harm persons who are elderly, have heart disease, diabetes, or with high or low blood pressure. Children under 18 are not permitted in the Hamam. Speak with your physician prior to use. Use of the Hamam Steam Room is prohibited for women who are pregnant as the heat may cause a risk to you and your baby.
Can I use the Hamam Steam Room if I don’t have Hamam Ritual services booked? Yes, we can accommodate up to 10 people in same time. A drop-in rate of $40 USD/hr is available for use of the Hamam Steam Room and dry sauna only. *Due to capacity, drop in visits for the Hamam Steam is based on availability. Please call ahead to guarantee space ahead of your visit.
When should I arrive for my appointment? Please plan to arrive 10 minutes prior to your treatment so you can prepare for your treatment to begin on time. Please let your Therapist know if you have any special physical or medical needs, conditions, or considerations.
What do I wear? Upon arriving at Hamam PV Turkish Bath & Spa, you will be provided with a robe, a Turkish towel and a pair of slippers. During all treatments your body will be fully draped except for the area being worked on in order to protect your modesty. For wet room treatments, we recommend bringing a two piece bathing suit for women. For all other services, you may undress completely beneath you towel and robe. In our Hamam Turkish Bath & Spa, towels or bathing suits are mandatory. Nudity is not permitted.
Where do I store my items? Guests of Hamam Turkish Bath & Spa will be provided with a electronic locker in which to store personal belongings while escaping with us.